Privacy Policy

Who We Are

equalxs provides WCAG 2.2 and PDF/UA accessibility services. We are committed to protecting your privacy and handling your personal data transparently.

What Data We Collect

Contact Information

When you contact us or request a quote, we collect:

• Name
• Email address
• Company name (if provided)
• Message content

Client Documents

When you engage our services, you may share documents (PDFs, websites) for accessibility audit or remediation. We only use these documents to perform the requested services.

Website Analytics

We collect anonymized analytics data to understand how visitors use our website. This includes pages visited, time on site, and general location (country level). We do not track individual users or create personal profiles.

Why We Collect This Data

We process personal data based on the following legal grounds (GDPR Article 6):

• Contract performance: To respond to your inquiries and deliver our services
• Legitimate interest: To improve our website and services through anonymized analytics
• Legal obligation: To comply with tax and accounting requirements

How Long We Keep Your Data

• Contact requests: 2 years after last contact
• Client documents: Deleted within 30 days after project completion, unless otherwise agreed
• Invoices and contracts: 7 years (Dutch legal requirement)
• Analytics data: Anonymized, no personal data retained

Who We Share Data With

We do not sell your personal data. We may share data with:

• Service providers: Hosting (Vercel), email services, and analytics tools that help us operate our business
• Professional partners: Accessibility experts we collaborate with to deliver services (under confidentiality agreements)
• Legal requirements: When required by law or to protect our rights

All service providers are based in the EU or have appropriate data protection agreements in place.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict processing
• Data portability - receive your data in a structured format
• Object to processing based on legitimate interest

To exercise these rights, contact us at the email below.

Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking cookies or third-party advertising cookies.

If we add analytics in the future, we will update this policy and provide appropriate controls.

Security

We protect your data using:

• Encrypted connections (HTTPS/TLS)
• Secure hosting infrastructure
• Limited access to personal data
• Regular security reviews

Contact Us

For privacy-related questions or to exercise your rights:

Complaints

If you believe we have not handled your data correctly, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.